SAP administration | All for One Poland

SAP administration

SAP Basis support

All for One Outsourcing Center provides services in administration of customers’ SAP systems – for systems in any cloud, as well as on premise installations. We supervise the security and performance of systems in use on a continuous basis and provide assistance in planning system development.

The customers’ systems are connected to All for One Poland central monitoring systems. Therefore, the All for One Outsourcing Center administrators are pro-actively informed online about the occurrence of any events which might affect the security and stability of SAP systems.

Depending on the needs of the Outsourcing Center customer, All for One Poland:

  • takes over full responsibility for the administration of systems (SAP administration outsourcing)
  • supports the Customer’s administrators remotely (SAP administration support) by carrying out regular reviews of systems on request

SAP administration services (also called SAP Basis administration) are provided by dedicated teams of consultants, operating within the All for One Outsourcing Center. Benefits of All for One Outsourcing Center services include:

  • the permanent availability of experienced specialists
  • a single point of contact (a Service Desk team) irrespective of a reported issue
  • having a dedicated contract coordinator
  • service based on a fixed contract and SLA provisions (concerning a response time, among other things)
  • the highest global standards in data security (Information Security Management System compliant with ISO 27001) and in IT service management (IT Service Management System compliant with ISO 20000 and ITIL recommendations)
  • SAP environment monitoring by the state-of-the-art monitoring center
  • transfer of the responsibility for ensuring the availability of systems (applicable to administration outsourcing) to the All for One Outsourcing Center

Friendly ticketing application

We work with our customers based on the BeeOffice Service Desk ticketing application. It allows not only the reporting and handling of tickets, but also a continuous review of the ticket status by both parties involved (the customer and the contract coordinator on the side of All for One).


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    1. Personal data is processed pursuant to Article 6 (1) (a) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 – the General Data Protection Regulation
    2. The data controller is All for One Poland sp. z o.o. with its registered office in Złotniki, ul. Krzemowa 1 62-002 Suchy Las. Contact data of the Data Protection Supervisor:
    3. Consent to data processing is voluntary, but necessary for contact. Consent may be withdrawn at any time without prejudice to the lawfulness of the processing carried out on the basis of consent prior to its withdrawal.
    4. The data will be processed for the purposes stated above and until this consent is withdrawn, and access to the data will be granted only to selected persons who are duly authorised to process it.
    5. Any person providing personal data shall have the right of access to and rectification, erasure, restriction of processing, the right to object to the processing and to the transfer of data, the right to restriction of processing and the right to object to the processing, the right to data transfer.
    6. Every person whose data is processed has the right to lodge a complaint with the supervisory authority, which is the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).
    7. Personal data may be made available to other entities from the group that All for One Poland sp. z o.o. is part of – also located outside the European Economic Area, for marketing purposes. All for One Poland ensures that the data provided to these entities is properly secured, and the person whose data is processed has the right to obtain a copy of the data provided and information on the location of the data provision.

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